I always get an error when using DigitalCamera. How can I solve this problem?
If your camera captures a few photos and then loses connection, the issue is likely due to a poor USB connection. Here are some steps you can take to resolve it:
- Replace the USB Extender: If you are using a USB extender, it could be the source of the problem. We have successfully used up to 2 x 10 m extenders, but for longer distances, consider using USB over Ethernet solutions.
- Replace the Camera’s USB Cable: A faulty or low-quality USB cable can cause intermittent connections. Try using a different cable to see if it resolves the issue.
- Try a Different USB Port: Sometimes, the problem can be related to the specific USB port on your PC. Switching to a different port may help restore a stable connection.
Additionally, please note that Sony cameras often refuse to work over USB if their battery levels are low. However, based on your description, it doesn’t seem like this is the issue in your case.
If these steps don’t resolve the problem, feel free to provide more details, and we can explore further troubleshooting options.
OK, I will try to change the wire. Thanks for your reply.